Retail Merchant

Hybrid

786

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Retail Merchant to join our team within commuting distance of Batesville, Indiana. The role is primarily remote, requiring in-office attendance on an as-needed basis.

Your Role at Batesville:

As a Retail Merchant, you will be responsible for driving the strategy and execution of our merchandising experience and tools to deliver value added solutions that maximize business results including profit and mix.  This position will lead the teams responsible for selling, implementing, and maintaining our retail offering to meet our emerging and dynamic customer needs. This position will be responsible for the execution of the tactics to capitalize on our market potential and to meet revenue and profitability objectives. The Retail Merchant will be the company’s subject matter expert on merchandising and merchandising principles to drive execution across the business.

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• Competitive pay
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement. 

What You’ll Do:

• Build the strategy roadmap for the physical customer selection experience within the Funeral Home.
• Demonstrate expertise with respect to relevant markets, retail strategies and competition.
• Collaborate with CX Leader to ensure synergies between physical and digital solutions.
• Lead merchandising team effort that provides consultative leadership to sales representatives and customers and implement, monitor, and adjust merchandising programs, platforms, displays, and tools that increase customer profitability.
• Build tools to support merchandising recommendations for sales and marketing teams.
• Assist in creation of marketing tools to provide sales the appropriate mix of products based on customer preference, market trends, and business goals.
• Analyze sales data and performance metrics to identify trends, evaluate product performance, and make data-driven decisions.
• Manage vendor relationships from a business need perspective.
• Manage the design and execution process for physical spaces for FH customers including room layout, part ordering, fulfillment, and build processes.
• Review KPI Performance and present in executive management team meetings monthly.
• Continuously improve the way Batesville is using merchandising experiences and analytics to enhance business performance.
• Carry out supervisory responsibilities in accordance with the Company policies, the Code of Ethical Business Conduct, and applicable laws; including, but not limited to, interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Other duties may be assigned.

What You’ll Bring:

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Marketing, communications, or business administration; and a minimum of 5 years related sales, marketing, or project management experience and/or training; or equivalent combination of education and experience.
• Deep understanding of all product lines.
• Experience in Product Marketing, Marketing Strategy, Go-To-Market execution, Digital Products, eCommerce, Partnerships and Pricing.
• Experience developing impactful, successful launch and adoption strategies for products and merchandising solutions.
• Experience leading large cross-functional projects with great complexity and scope while consistently executing on time in a pressure driven environment.
• Staying updated on industry trends, emerging technologies, and best practices
• Ability to effectively convey marketing messages, collaborate with cross-functional teams, and build relationships with internal stakeholders and external partners.
• Analytical skills to annualize sales data and market trends.

Nice to Haves:

• Strong sense of merchandising principals with understanding how visual merchanting impacts overall sales.
• Vision and leadership skills to evolve team as merchandising changes to drive team output and alignment.

Physical Requirements:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

Join the Batesville family and apply today! 

Who We Are: 

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions. 

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart: 

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be. 

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement. 

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success. 

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization. 

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.  

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.