Logistics Manager

On-site

766

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Multi-Site CSC Manager to join our team in Chicago, IL. 

Your Role at Batesville: 

As a Multi-Site CSC Manager, you will be responsible for the day-to-day operations and continual improvement of the facilities including performance metrics, developing talent and sizing the organization appropriately to meet the market opportunity. 

How You’ll be Rewarded: 

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected base salary range for this role is $75,000 to $95,000 per year. Actual compensation within this range with be based on a variety of factors, including but not limited to qualifications, skills, experience, and location. 
• In addition to base salary, this position may be eligible for performance-based bonuses or other forms of incentive compensation. 
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do: 

• Lead, direct, develop, and manage CSC associates within the region.
• Manage employees utilizing Human Resources processes, including performance reviews and performance expectations, IDP’s, work responsibilities, top grading, etc.  Follow all company policies/practices.
• Accountable for regional operational performance, policy deployment, root cause and countermeasure analysis.
• Responsible for implementation of a high standard of customer service in the areas of order taking and customer problem solving.
• Responsible for implementation of market strategies and the "profitable customer and product" philosophy at the regional level.
• Develop strategies to improve operations and inventory efficiencies at the regional level.
• Responsible for adherence to governmental regulations and company policies and procedures.
• Responsible for the implementation of compensation, freedom to lead, and safety per the company's guiding principles.
• Develop and conduct ongoing training in the areas of health, safety, phone skills, standard operating procedures, etc.
• Responsible for the execution of product recalls and field quality repairs.
• Develop annual budget, operational and capital plans for the facility.
• Leverage regional resources to maximize profits.
• Ensure the appropriate interaction and coordination with sales, customers, and home office.
• Ensure that the CSCs maintain and project an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.
• Responsible for the protection of company assets such as inventory, purchase cards, fuel cards, petty cash, etc.
• Participate in cross-functional projects to improve company performance.
• Responsible for the execution of product recalls and field quality repairs.
• Ensure that the CSC maintains and projects an image to the industry consistent with the company's expectations of professionalism, and truck and driver appearance.
• Participate in cross-functional projects to improve company performance.
• Work with Sales Managers to control the costs of special deliveries.
• Provide input regarding market needs as they relate to distribution and service.
• Work with Sales Managers and Sales Representatives to establish the mix of caskets to be inventoried.
• Other duties may be assigned.

What You’ll Bring: 

• Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Business, Supply Chain Management or Logistics preferred; and a minimum of five years related experience and/or training; or equivalent combination of education and experience with an emphasis in Logistics.
• Strong Microsoft Office skills.
• Excellent customer service orientation.
• Strong verbal and written communication skills.
• Positive and professional appearance and attitude.
• Excellent attention to safety protocols.
• Strong attention to detail.
• Knowledge of DOT, FMCSA and OSHA rules and regulations.
• Core Competencies (Creativity, Perspective, Business Acumen, Drives for Results, Team Player, Sound Decision Making, Promotes Diversity, Motivates Others, Develops Others, Communication, and Humility).
• Ability to travel up to 30% of the time.

Nice to Haves: 

• Knowledge of Lean manufacturing and CI processes.
• JDE experience is a plus. 

Physical Requirements: 

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee will frequently be lifting/moving miscellaneous equipment and product up to 50 lbs. and will occasionally be lifting/moving objects over 100 lbs. This job may require the employee to see with clarity at both near and far distances.

Join the Batesville family and apply today! 

Who We Are: 

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions. 

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart: 

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be. 

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement. 

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success. 

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization. 

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.  

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.