Product Information Manager – Web Applications

Remote

580

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Product Information Manager to join our team.

Your Role at Batesville:

As a Product Information Manager for web applications is responsible for overseeing the planning, execution, and completion of a wide range of IT B2B web application projects along with managing our web applications through the client journey and product life cycle. This role involves working with the business to understand the product and project scope, objectives, deliverables, and timelines in collaboration with stakeholders and development teams and ensures clear and consistent communication between management, design teams, developers, and business stakeholders. The Product Information Manager for web applications will consult and provide input into the strategic direction of the products and provide hands-on execution with the ability motivate teams, foster strong collaboration, and ensure excellence in both project and product delivery.

How You’ll be Rewarded: 

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• Competitive pay
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do:

• Define and document project scope, objectives, deliverables, and timelines in collaboration with stakeholders and development teams.
• Responsible for resource allocation, quality assurance, risk identification and mitigation, requirement gathering, progress monitoring, change management, and adherence to best practices and standards.
• Develop project schedules, set milestones, and monitor progress to keep projects on track and within deadlines. Break down project deliverables into tasks and assign tasks to team members based on their skills, expertise, and workload.
• Work closely with internal clients to understand their vision and business needs and help service delivery teams translate them into well-documented technical and design requirements.
• Serve as the key point of contact between management, design teams, developers, and business stakeholders, ensuring clear and consistent communication.
• Oversee the end-to-end lifecycle of products from ideation to launch and beyond, ensuring ongoing optimization and relevance in the market.
• Leverage data-driven insights to identify market needs, customer pain points, and emerging trends, translating these into actionable product requirements.
• Work closely with key stakeholders across the Business Technology segment engineering, marketing, sales, and customer support to ensure alignment on product goals and strategies and to quickly plan, release, and iterate features.
• Define and monitor KPIs to evaluate product performance, customer satisfaction, and market success, driving adjustments, as necessary.
• Other duties as required.

 What You’ll Bring:

• 3-5 years specific experience within a product management function, with a focus on Web applications and platforms.
• Product and Project Expertise with a proven track record of leading successful product launches and managing complex, cross-functional projects.
• Strong understanding of software development processes, product development lifecycle, and Agile methodologies.
• Advanced analytical acumen with the ability to translate data, to insights, to action.
• Experience working closely with Design and Engineering teams to ensure efficient planning and effective execution of new features and functionality.
• Digital / two-sided marketplace and B2C experience strongly preferred.
• Excellent written and verbal communication skills with the ability to interact and empathize with all levels and parts of the organization.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to quickly adapt within a fast paced and high-growth environment with new systems, software, and processes.
• Ability to work autonomously to drive new features/functionalities forward.
• A learning mindset, regardless of level or experience.
• Intermediate experience defining project objectives, scope, risks, timelines, metrics, issues, documentation, and project meetings for small to medium technical projects.
• Intermediate experience managing project resources to facilitate completion of projects within budget and timelines.
• Intermediate experience with Web and ecommerce implementation and expansions.
• Intermediate understanding and application of enterprise systems architectures.
• Intermediate experience with Microsoft Applications.
• Intermediate experience with portfolio management.
• Employee must be able to travel 10% of the time.

Nice To Haves:

• Advanced experience with system development life cycle (SDLC)
• Advanced experience with Microsoft Office applications
• PMP® certification
• Financial acumen necessary to prepare and maintain project budgets and resources.
• Excellent organizational skills
• Advanced project management experience
• Advanced experience with portfolio management
• Advanced analytical acumen with the ability to translate data to insights, to action.

Physical Requirements: 

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances. 

 

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Join the Batesville family and apply today! 

Who We Are: 

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions. 

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart: 

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be. 

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement. 

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success. 

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization. 

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.  

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.