At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for three consecutive years, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

We are currently seeking a Marketing Operations Coordinator to join our team in Batesville, IN.

Your Role at Batesville:

As a Marketing Operations Coordinator, you will be responsible for coordinating the day-to-day execution of marketing operations, fulfillment, and production activities to ensure sales teams, customers, and internal stakeholders receive accurate, timely, and high-quality marketing materials and business resources. This role manages the end-to-end fulfillment process for sales enablement materials, customer literature, pricing resources, and other business documents while supporting the Brand & Communications team through production coordination, asset management, and basic creative updates. Working cross-functionally with marketing, sales, finance, legal, facilities, and other business partners, you will help optimize marketing workflows, maintain brand consistency, and ensure marketing initiatives and fulfillment operations are executed efficiently and accurately.

How You'll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected pay for this role is $19.00 - $24.00 per hour. Actual compensation will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You'll Do:

• Coordinate the day-to-day execution of marketing operations, fulfillment activities, and production requests supporting sales, marketing, and business initiatives.
• Receive and process orders from the marketing team, sales team, customers, and other functional areas.
• Coordinate the internal printing and external ordering of marketing materials, literature, signage, and business documents, ensuring all items are accurately packed and prepared for shipment.
• Partner with the Brand & Communications team to support execution of marketing materials, including preparing files for print, coordinating revisions, and ensuring accuracy of branded assets.
• Arrange timely and accurate shipping of orders by coordinating with logistics providers for pickups and deliveries.
• Maintain and update inventory of marketing materials, literature, promotional items, and fulfillment supplies.
• Ensure all printed and ordered materials meet quality standards before distribution.
• Respond to internal and external customer inquiries related to fulfillment and marketing materials.
• Assist with production-level creative updates, including editing existing templates, updating sales literature, modifying pricing sheets, presentations, and supporting minor creative requests using established brand guidelines.
• Maintain organized records of orders, inventory, shipping details, and production activities.
• Support company mail services, including incoming and outgoing mail, departmental mailings, and timely distribution.
• Maintain standardized templates, sales collateral, digital assets, and print-ready files to ensure consistency, accessibility, and version control.
• Identify and implement opportunities to improve marketing workflows, fulfillment processes, print production efficiency, and overall service levels.
• Effectively manage fluctuating workloads while prioritizing fulfillment requests, production schedules, and marketing support activities to meet business needs.
• Perform other duties as assigned.

What You'll Bring:

• High school diploma or equivalent; an associate or bachelor's degree in Marketing, Business, Communications, Logistics, or a related field is a plus.
• 1-3 years of experience in marketing operations, marketing coordination, fulfillment, print production, logistics, or a related role.
• Strong organizational and time management skills.
• Basic proficiency in Adobe Creative Suite (InDesign, Illustrator, or similar) for editing existing marketing materials.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, Adobe Creative Suite, and JDE.
• Ability to work independently and collaboratively in a cross-functional environment.
• Strong attention to detail and commitment to accuracy.
• Effective problem-solving skills.
• Knowledge of shipping, fulfillment, and print production processes.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice to Haves:

• Familiarity with print production processes and file preparation.
• Experience supporting marketing teams or managing marketing assets.
• Experience using project management tools such as Asana or similar platforms.

Physical Requirements:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

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